Pricing

Three ways to buy SnowCoder, one platform

Standard is pay-as-you-go tokens that never expire. Enterprise and Enterprise+ add a fixed monthly fee, included token bucket, and dedicated service for teams that need procurement-friendly contracts and SLAs. Enterprise tiers are available on AWS Marketplace, Azure Marketplace, and Google Marketplace.

Standard

For individuals, small teams, freelancers

Includes:

  • · Yeti AI Chat (all 4 modes)
  • · Instance Audit (500+ checkpoints)
  • · MCP server access - drive SnowCoder from any AI client
  • · ServiceNow Agile import (SAFe-compatible)
  • · 100,000+ vector Knowledge Base
  • · Up to 2 connected ServiceNow instances
  • · Self-serve onboarding · ticket-based email support · 90-day audit log retention
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Most popular

Enterprise

For mid-to-large teams

Everything in Standard, plus:

  • · Yeti Build Agent (v3 & v4) - 42 artifact types via the ServiceNow Fluent SDK with destructive-change approval gates
  • · 8 MSP Agents - 6 scheduled (24/7) + 2 on-demand (Instance Audit executive report, Upgrade Readiness)
  • · Unlimited connected ServiceNow instances
  • · White-glove onboarding - kickoff, instance config, admin training
  • · Up to 4 × 1-hour solutions-architect sessions per quarter
  • · Token bucket sized by team; rolls over monthly within contract
  • · Token top-ups at 15% discount
  • · Configurable audit log retention (1+ year typical)
  • · Custom DPA + MSA negotiable · HIPAA BAA on request · EU Sovereign data residency option
  • · Available on AWS / Azure / Google Marketplaces
Request Enterprise Pricing →

Enterprise+

For strategic organisations

Everything in Enterprise, plus:

  • · Full Customer Success Service - dedicated CSM, quarterly business reviews, optimisation, training, adoption support
  • · 24/7 support with SLA response targets
  • · Priority access to new features
  • · Vulnerability disclosure + pentest report access under NDA
Request Enterprise+ Pricing →

Standard token packs

Pay-as-you-go. Tokens never expire.

$10
500K tokens
$0.02/1K
+5% BONUS
$50
2.63M tokens
$0.019/1K
+10% BONUS
$100
5.50M tokens
$0.018/1K

Custom amount

Enter any amount $10 or more. Volume bonuses apply automatically:

  • $10-$49 · Base rate
  • $50-$99 · +5% bonus tokens
  • $100+ · +10% bonus tokens
Buy tokens

Auto-reload

Never run out of tokens. Auto-reload purchases more when your balance falls below a threshold you set.

  • · Set your preferred reload amount ($10, $50, or $100)
  • · Choose your trigger threshold
  • · Disable anytime from your account settings

What are tokens?

Tokens are the currency of AI interactions. Each request to generate code, run an audit, or execute an agent consumes tokens based on input size, output size, and model mode - General for everyday tasks, Guru for complex architecture, Thinking for step-by-step reasoning, and Fast when latency matters more than depth.

Typical token usage

ActionApproximate Tokens
Simple code generation500-1,000
Complex business rule2,000-5,000
Basic instance audit15,000-25,000
Detailed 500+ checkpoint audit40,000-80,000
Agent execution cycle1,000-5,000

What's in each tier

Standard ships with the core platform for individuals and small teams. Enterprise adds the Yeti Build Agent and MSP Agents - the surfaces designed to run SnowCoder at team and managed-service scale.

On every tier (Standard, Enterprise, Enterprise+)

The core platform every tier shares.

  • Yeti AI Chat (General, Guru, Thinking, and Fast modes)
  • Instance Audit (500+ granular checkpoints)
  • MCP server access (API keys + OAuth 2.1 / PKCE / DCR)
  • ServiceNow Agile import (SAFe-compatible)
  • 100,000+ vector ServiceNow Knowledge Base
  • Multi-format export (CSV / Markdown / XML / JSON)
  • Real-time streaming responses
  • Yeti Drive - 250 MB file storage

Added on Enterprise and Enterprise+

The surfaces designed for production-scale teams and MSP operations.

  • Yeti Build Agent (v3 and v4) - 42 artifact types via the ServiceNow Fluent SDK
  • 8 MSP Agents - 6 scheduled (Instance Health, SLA Guardian, Incident Manager, License Optimizer, Patch Manager, AI Readiness Advisor) + 2 on-demand (Instance Audit executive report, Upgrade Readiness)
  • White-glove onboarding and quarterly solutions-architect sessions
  • Multi-instance support (unlimited within contract)

Marketplace procurement

Available on AWS Marketplace, Azure Marketplace, and Google Marketplace. Use your existing cloud spend commitments, your existing procurement flow, your existing legal terms.

We're listed for SaaS Contract (pre-paid) purchases.

Refunds

Marketplace & direct customers

Direct customers and marketplace buyers may request a refund within 30 days of purchase if SnowCoder does not meet the documented capability set. Contact [email protected] with your order number; refunds are typically processed within 5 business days.

Standard token packs

Unused tokens never expire and can be transferred between projects within the same organisation. No refunds on partially-consumed packs.

Enterprise / Enterprise+ contracts: refund terms per the signed MSA.

Frequently asked questions

Can I start on Standard and upgrade to Enterprise later?

Yes. Most customers do exactly that. Talk to us when you're ready - we'll credit your remaining Standard tokens against your first Enterprise term.

What if I'm not sure which Enterprise tier I need?

Pick "not sure yet" on the Request Enterprise Pricing form. We'll recommend based on your team size, ServiceNow estate, and support expectations. Enterprise is usually right for 10–25 people; Enterprise+ for 25+ or strategic / regulated industries.

Do tokens expire?

On Standard, no - purchased tokens never expire. On Enterprise and Enterprise+, monthly token buckets roll over within the contract term.

Is there a free trial?

No traditional free trial. Standard is genuinely consumable at small volumes - $10 buys 500K tokens. Most evaluation projects fit within that. Talk to us if you need a structured proof-of-value at Enterprise scale.

Do MSP partners get special terms?

Yes. MSP partners and high-volume buyers are explicitly negotiable on Enterprise and Enterprise+. Email [email protected] or use the Request Enterprise Pricing form.

AWS Marketplace specifically - what's the listing model?

SaaS Contract (pre-paid). 1-year, 2-year, or 3-year terms. Available on AWS, Azure, and Google Marketplaces.

How are tokens calculated?

Token usage is based on the Claude API - both input tokens (your prompt and context) and output tokens (generated code and responses). You can track usage in real time from your dashboard.

What happens if I run out of tokens on Standard?

You can purchase more at any time, or enable auto-reload to automatically top up when your balance falls below a threshold you set. Enterprise tiers include token top-ups at 15% discount on list price.

Ready to get started?

Standard: no credit card required to try. Enterprise: a sales conversation within one business day.