Instance Auditing

Comprehensive 500+ Point Instance Audits

Get detailed reports on security vulnerabilities, technical debt, Flow Designer governance, CMDB health, and N-1 version compliance.

Two Audit Options

Basic Instance Audit

Quick health check for routine monitoring

System health metrics (CPU, memory, response time)
License utilization analysis
SLA compliance overview
Incident management metrics
Patch status assessment
Security posture summary

Recommended

Detailed 500+ Point Audit

Comprehensive analysis for deep insights

Everything in Basic Audit
Technical Debt Intelligence
Flow Designer Governance
Security & Access Control Analysis
Performance Intelligence
CMDB Intelligence

What the 500+ Point Audit Covers

Technical Debt Intelligence

Business rules with deprecated APIs
Client scripts with hardcoded values
Script includes using eval()
Missing null checks in server scripts
Stale scripts (1+ year unchanged)
Inactive workflows and flows

Flow Designer Governance

Zombie flows (stalled >30 days)
Monolithic flows (>20 actions)
Orphaned subflows
Hardcoded data pills
Draft backlog analysis
Failed flow forensics

Security & Access Control

Open ACLs (condition=true)
Scripted ACLs without proper checks
Public pages without authentication
Admin user count and review
Role explosion analysis (users with >10 roles)

Performance Intelligence

Scheduled job health and failures
Long-running jobs (>5 minutes)
Slow transactions (>5 seconds)
Custom tables without indexes

CMDB Intelligence

Orphaned Application Services
Duplicate CIs (by name, IP, serial)
Stale CIs (90+ days)
Missing mandatory attributes
Circular dependency detection

Why Run Regular Audits?

Security Assurance

Identify vulnerabilities before they become breaches

Performance Optimization

Find and fix bottlenecks slowing your instance

Compliance Readiness

Stay audit-ready with documented evidence

Run Your First Audit Today

Discover what's hiding in your ServiceNow instance.

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