Yeti AI Chat
Your ServiceNow expert, on tap
A familiar chat experience - like Claude or ChatGPT - tuned with Yeti AI for ServiceNow and your current instance configuration.
Real Yeti AI Chat conversation - explaining a ServiceNow error and proposing three concrete fixes with working code.
Yeti outperforms standard ChatGPT and Claude by 60% across our internal benchmark of 120+ complex ServiceNow technical scenarios.
Grounded in 17,000+ ServiceNow code examples and a 100,000+ vector ServiceNow knowledge base - official documentation, platform conventions, and best practice retrieved automatically on every query.
What it does
Connects directly to your instance
OAuth into your ServiceNow: every answer is relevant to your tables, scopes, ACLs, and current configuration. Attach files, create documents and spreadsheets in-chat.
Guardrails built in
Uses the operator’s own credentials. Data-changing actions require explicit approval. Every transaction is audit-logged and scoped per project and per user.
Natural-language queries
“Show all P1 incidents owned by retail this quarter.” Yeti generates the GlideRecord / encoded query, explains what it’s about to run, and executes only with your approval.
Natural-language reporting
“Build me a client pack on resilience posture.” Yeti aggregates across CMDB, IRM, and incidents and returns charts, tables, and a written executive summary.
Yeti wears four hats
Switch persona inside the same conversation. Yeti picks up the right tone, frameworks, and reference material for the job you’re doing.
Business Analyst
Drafts user stories, acceptance criteria, and process maps. Translates plain-English requirements into structured backlog items ready for build.
CMA Architect
Recommends scope boundaries, table strategies, and integration patterns aligned to ServiceNow’s configuration-first philosophy.
Security Consultant
Reviews ACLs, scripts, and OAuth configurations against ServiceNow best-practice and surfaces drift before it becomes a finding.
Senior Developer
Builds code and integrations, refactors legacy scripts, and drafts client- and server-side logic across all 42 supported artifact classes.
Four AI modes
Switch modes anytime depending on whether you need depth, speed, or step-by-step reasoning.
General Mode
Everyday tasks and quick generation. Best for most day-to-day chat work.
Guru Mode
Complex architecture and deep analysis. Best for design decisions and reviews.
Thinking Mode
Step-by-step reasoning that shows the working. Best for tricky debugging.
Fast Mode
Lowest-latency responses for when speed matters more than depth.
Built for serious ServiceNow work
Yeti AI Chat is not a wrapper around a public LLM. It runs against your instance with your guardrails.
Real-time streaming
- Watch responses generate as they’re produced
- Press ESC to pause; resume or redirect anytime
- Stop generation to save tokens
Yeti Drive
- 250 MB secure file storage per user
- Attach specs, designs, and exports as conversation context
- Generate documents and spreadsheets directly from chat
Audit-logged by default
- Every transaction scoped per project and per user
- Destructive actions require explicit approval
- Token budget is a hard stop, not a polite warning
Related
AI Code Generation
The 42 artifact classes Yeti can generate, with the 4-stage validation pipeline that runs before delivery.
Yeti Build Agent
When Yeti needs to build, deploy, and verify a full scoped app rather than answer a question.
Instance Auditing
The 500+ checkpoint audit that Yeti can run on demand against your live instance.
Try Yeti AI Chat on your own instance
Available on every tier. No credit card required to start.