MSP Agent Suite

6 Autonomous Agents for 24/7 Monitoring

Deploy intelligent agents that continuously monitor your instances for health issues, SLA risks, license waste, security gaps, and patch compliance.

Health Monitor Agent

Continuous instance health monitoring with anomaly detection

  • CPU and memory usage tracking
  • Response time monitoring
  • Transaction success/failure rates
  • Database response time analysis
  • Anomaly detection vs historical baseline

SLA Guardian Agent

Proactive SLA tracking and breach prevention

  • Real-time SLA tracking
  • At-risk SLA identification (<25% time remaining)
  • Breach prediction (24-hour forecast)
  • Escalation recommendations

Incident Manager Agent

Intelligent incident categorization and resolution

  • Auto-categorization with confidence scoring
  • Resolution pattern matching
  • Auto-resolution candidate identification
  • Trending issue detection

License Optimizer Agent

Maximize license ROI and reduce waste

  • Dormant license identification (60+ days inactive)
  • Over-provisioned user detection
  • Cost savings estimation
  • License reclamation recommendations

Patch Manager Agent

Stay current with ServiceNow releases

  • Instance version tracking
  • N-1 compliance verification
  • Customization risk scoring
  • Upgrade roadmap generation

Instance Audit Agent

Scheduled comprehensive audits

  • Scheduled audit execution
  • Progress tracking with real-time updates
  • Historical audit comparison
  • Trend analysis and reporting

Why Autonomous Agents?

24/7 Monitoring

Never miss an issue, even outside business hours

Proactive Alerts

Get notified before problems impact users

Cost Savings

Identify license waste and optimization opportunities

Compliance Assurance

Stay compliant with continuous monitoring

Perfect for MSPs

Managing multiple client instances? Our agents scale effortlessly across your entire portfolio, providing consistent monitoring and reporting without adding headcount.

  • Monitor unlimited instances with the same agents
  • Standardized reporting across all clients
  • Proactive issue detection before clients notice
  • Demonstrate value with automated health reports

Deploy Your Agents Today

Start monitoring your ServiceNow instances 24/7 with intelligent automation.

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