Security

Security at Snowcoder

Enterprise-grade safeguards to protect your code, data, and ServiceNow environments

Our Security Commitment

At SNowCoder, security is not an afterthought—it's built into every layer of our service. We understand that your code is your most valuable asset, and we've implemented comprehensive security measures to protect it.

End-to-End Encryption

All data transmitted between your IDE and our servers is encrypted using TLS 1.3. Code snippets are encrypted at rest using AES-256 encryption.

SOC 2 Type II Certified

We maintain SOC 2 Type II compliance, demonstrating our commitment to security, availability, and confidentiality through independent third-party audits.

Local Processing Option

For maximum privacy, use our local inference mode where code never leaves your machine. Perfect for handling sensitive or proprietary code.

Zero Knowledge Architecture

We never train our models on your proprietary code. Your code is processed only to provide completions and is immediately discarded.

DDoS Protection

Our infrastructure includes advanced DDoS protection and rate limiting to ensure service availability even under attack.

Continuous Security Monitoring

24/7 security monitoring, intrusion detection, and automated threat response systems protect against emerging threats.

Compliance & Certifications

GDPR

EU data protection compliance

SOC 2 Type II

Security & availability controls

UK GDPR

UK data protection rights

Infrastructure Security

Cloud Infrastructure

  • Hosted on AWS with multi-region redundancy
  • Infrastructure-as-Code with automated security controls
  • Regular security patches and updates
  • Network isolation and VPC segmentation

Access Controls

  • Multi-factor authentication (MFA) required for all accounts
  • Role-based access control (RBAC) for team features
  • IP whitelisting and SSO integration for enterprise
  • Automated credential rotation

Audit & Logging

  • Comprehensive audit logs for all system activities
  • Tamper-proof logging infrastructure
  • 90-day log retention for security investigations
  • Real-time alerting for suspicious activities

Security Testing & Audits

Regular Assessments

  • Quarterly penetration testing by certified security firms
  • Annual third-party security audits
  • Automated vulnerability scanning
  • Code security reviews for every release

Bug Bounty Program

We partner with security researchers through our bug bounty program to identify and fix vulnerabilities before they can be exploited.

Report a vulnerability →

Incident Response

We maintain a 24/7 security operations center with a dedicated incident response team. In the unlikely event of a security incident:

  • Immediate containment and investigation
  • Transparent communication with affected customers within 72 hours
  • Post-incident analysis and preventive measures
  • Regulatory notification as required by law

Contact Security Team: [email protected]