Legal

Security

How SnowCoder protects your data and maintains security

SnowCoder Security Information

Our Commitment to Security

At SnowCoder, security is a top priority. We implement comprehensive security controls to protect your data and ensure the integrity of our platform.

Security Assurance Pack

We maintain a detailed Security Assurance Pack that documents our security architecture, controls, policies, and compliance measures. This comprehensive document covers:

  • Infrastructure and architecture security
  • Data protection and encryption practices
  • Authentication and access control mechanisms
  • Network security and monitoring
  • Incident response procedures
  • Compliance with industry standards
  • Third-party security assessments

Enterprise Customers: The full Security Assurance Pack is available to enterprise customers and prospective enterprise clients upon request. This document contains detailed security information that we do not publish publicly.

Request the Security Assurance Pack

To request a copy of our Security Assurance Pack, please contact our security team:

Security Team [email protected]
Enterprise Sales [email protected]
General Inquiries [email protected]

Security Features

SnowCoder implements industry-standard security measures including:

  • Encryption: AES-256 encryption at rest, TLS 1.3 in transit
  • Authentication: Secure JWT-based authentication with refresh tokens
  • Access Control: Role-based access control (RBAC)
  • Infrastructure: Hosted on AWS with VPC isolation
  • Monitoring: 24/7 security monitoring and alerting
  • Compliance: GDPR, CCPA, and SOC 2 aligned practices

Reporting Security Issues

If you discover a security vulnerability, please report it responsibly to:

[email protected]

We take all security reports seriously and will respond promptly.

Last updated: 19 January 2026