Legal

Cookie Policy

How SnowCoder uses cookies and similar technologies

Last updated: January 15, 2026

Last Updated: January 15, 2026

Effective Date: January 15, 2026

1. Introduction

This Cookie Policy explains how SnowCoder ("Company," "we," "us," "our") uses cookies and similar technologies when you visit our website and use our services (collectively, the "Services").

This policy should be read together with our Privacy Policy, which provides more information about how we process personal data.

2. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to:

  • Make websites work properly
  • Remember your preferences
  • Provide security features
  • Analyze how websites are used
  • Personalize your experience

2.1 Types of Cookies

By Duration:

  • Session Cookies: Temporary cookies that expire when you close your browser
  • Persistent Cookies: Remain on your device for a set period or until you delete them

By Origin:

  • First-Party Cookies: Set by the website you are visiting
  • Third-Party Cookies: Set by other services (e.g., analytics, security providers)

3. Cookies We Use

3.1 Essential Cookies (Required)

These cookies are necessary for the Services to function. You cannot opt out of these cookies.

Cookie Name Purpose Duration Type
access_token JWT authentication token for API access 15 minutes Session
refresh_token Token renewal for maintaining sessions 7 days Persistent
csrf_token Cross-Site Request Forgery protection 1 hour Session
cf_clearance Cloudflare security verification Session Session
__cf_bm Cloudflare bot management 30 minutes Session

Security Features:

  • All authentication cookies are httpOnly (not accessible to JavaScript)
  • All cookies are secure (transmitted only over HTTPS)
  • Cookies use SameSite attributes for additional protection

3.2 Functional Cookies (Optional)

These cookies enhance functionality but are not essential.

Cookie Name Purpose Duration Type
theme_preference Remember dark/light mode preference 1 year Persistent
sidebar_collapsed Remember UI layout preferences 1 year Persistent
language Remember language preference 1 year Persistent

3.3 Analytics Cookies (Optional)

We may use analytics cookies to understand how visitors use our Services.

Cookie Name Provider Purpose Duration
_ga Google Analytics Distinguish users 2 years
_ga_* Google Analytics Maintain session state 2 years
_gid Google Analytics Distinguish users 24 hours

Note: Analytics cookies are only set with your consent in jurisdictions requiring it (EU, UK, California).

4. Third-Party Cookies

4.1 Cloudflare

Cloudflare provides security and performance services for our website.

Cookie Purpose
cf_clearance Passed security challenge verification
__cf_bm Bot management and security
__cflb Load balancing

Learn more: Cloudflare Cookie Policy

4.2 Stripe

Stripe processes payments securely.

Cookie Purpose
__stripe_mid Fraud prevention
__stripe_sid Session identification

Learn more: Stripe Privacy Policy

5. Similar Technologies

5.1 Local Storage

We use browser local storage for:

  • Application state (non-sensitive)
  • UI preferences
  • Draft content (auto-save)

Note: Local storage data never leaves your browser unless you explicitly save it.

5.2 Session Storage

Temporary data cleared when you close your browser:

  • Temporary form data
  • Navigation state
  • Error messages

6. Cookie Consent

6.1 How We Obtain Consent

Essential Cookies: No consent required as they are necessary for the Services to function.

Non-Essential Cookies: We obtain consent through:

  • Cookie consent banner on first visit
  • Clear explanation of cookie categories
  • Easy opt-in/opt-out controls
  • Ability to change preferences at any time

6.2 Regional Requirements

European Union / UK (GDPR/PECR):

  • Non-essential cookies require explicit consent
  • Consent banner displayed before cookies are set
  • Easy withdrawal of consent

California (CCPA):

  • Right to opt out of sale/sharing via cookies
  • "Do Not Sell My Personal Information" link
  • Honored Global Privacy Control signals

Other Regions:

  • We follow local requirements where applicable
  • Default to privacy-protective settings

7. Managing Cookies

7.1 Cookie Preferences

You can manage cookie preferences through:

  1. Our Cookie Settings: Click "Cookie Preferences" in the footer
  2. Browser Settings: Configure your browser to block or delete cookies
  3. Third-Party Tools: Use browser extensions for cookie management

7.2 Browser Controls

Google Chrome: Settings → Privacy and Security → Cookies and other site data

Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data

Safari: Preferences → Privacy → Cookies and website data

Microsoft Edge: Settings → Privacy, search, and services → Cookies

7.3 Impact of Blocking Cookies

If you block essential cookies:

  • You may not be able to log in
  • Security features may not work
  • Some features will be unavailable

If you block optional cookies:

  • Preferences may not be saved
  • Analytics will be less accurate
  • Some personalization features unavailable

8. Cookie Retention

Cookie Type Retention Period Deletion
Session Cookies Browser session Automatic on browser close
Authentication 15 min - 7 days Automatic expiration
Preferences 1 year Manual or on opt-out
Analytics Up to 2 years Manual or on opt-out

9. Updates to This Policy

We may update this Cookie Policy periodically to reflect:

  • Changes in cookies we use
  • Changes in technology
  • Changes in legal requirements
  • User feedback

Updates will be posted on this page with a new "Last Updated" date. Material changes will be communicated via email or prominent notice.

10. Contact Us

If you have questions about our use of cookies:

Email: [email protected]

Mailing Address: Kumoco Limited (trading as SnowCoder) 180 Strand London, WC2R 1EA United Kingdom

11. Additional Resources

Document Status: Production Ready Classification: Customer-Facing Review Cycle: Annual